Shipping Policy

Thank you for visiting and shopping. Our goal is to provide you with the best shipping options.

We only provide shipping services within the United States(excluding Alaska, Hawaii, Puerto Rico and military addresses), ensuring that we provide the very highest levels of responsiveness to you at all times.

Following are the terms and conditions that constitute our Shipping Policy. If your question isn't listed or answered here, head on over to "Contact Us" ask for help.

How long will shipping take?

This is the shipping information for orders delivered to the United States. It indicates that there are no shipping or tax fees ($0 each). Orders are processed within 1 to 3 business days, and the estimated delivery time ranges from 6 to 15 business days.

We do not process shipments on weekends or holidays. If we experience a high volume of orders, there might be slight delays in delivery. In such cases, we will send you an email reminder. Please allow a few extra days, especially if there are adverse weather conditions affecting deliveries. If you haven't received an update on your shipment within approximately 3 business days, please contact us at Lapelix, and we'll assist you promptly.

Why can't I receive the purchased items yet? What happened to the shipping?

There could be a delay due to holiday volume or uncontrollable factors. Holidays often lead to a surge in shipments, slowing down the process. Additionally, bad weather, transportation disruptions, and other unforeseen circumstances can affect delivery. We are monitoring your shipment and working to get it to you as soon as possible.

Shipping

We ship directly from China, and once the goods arrive in the United States, they will be delivered hrough USPS and FedEx.

For Faster Shipping

For detailed information on faster express delivery, please contact our customer service person for more detail, contact now: service@lapelix.com

How Can I Track My Order?

To track your order, log in to Lapelix using the email address you provided during your purchase, and click on "Orders" to check the status. If you need further assistance, please reach out to us at Lapelix. Our customer service team aims to respond within one business day.

*Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.